Privacy Policy

Effective Date: July 1, 2025

Introduction
This Privacy Policy applies to Midwest Surface Coatings (https://www.midwestsurfaces.com). At Midwest Surface Coatings, we value your privacy and are committed to keeping your personal information safe. This policy explains what data we collect, how we use it, and how we protect it when you visit our website or use our services.

Information We Collect

We collect the following types of information:

Personal Information
Includes your name, email address, phone number, and any other details you provide when submitting a form, requesting a quote, or contacting us.

Usage Data
Includes technical details like your IP address, browser type, device type, pages viewed, and time spent on the site. This helps us analyze and improve website performance.

How We Use Your Information

We use your data to:

• Respond to questions, estimate requests, and follow-ups
  
• Send project updates, reminders, and important service info
  
• Improve our website functionality and user experience
  
• Occasionally send marketing messages or promotions (you can opt out at any time)
  

SMS Consent and Phone Numbers

If you provide a phone number, we may send you service-related texts such as appointment reminders or project updates.

• We do not sell or share your phone number with third parties
  
• You may opt out of texts anytime by replying STOP
  

Removal of Information

You may request that we delete your personal data from our system. To do so, email us at tylerrclem@gmail.com and we’ll process your request promptly.

Secure Storage

We store your information using secure, encrypted systems with industry-standard protections including firewalls and access controls.

Cookies and Tracking

Our website uses cookies to enhance site performance and measure traffic. We may also use third-party tools such as Google Analytics and Facebook Pixel to collect anonymous user data for marketing and optimization purposes.
You can control or disable cookies through your browser settings.

Working with Google

We may show you ads based on your prior visits to our website using Google’s remarketing tools.
You can manage or opt out of these ads via the Google Ads Preferences Manager or the Network Advertising Initiative opt-out page.

Embedded Content

Some pages on our website may feature embedded videos or articles from third-party sites. This content behaves the same as if you visited the other site directly and may collect data through cookies or other tracking.

Data Retention

We retain personal data only as long as necessary for business operations or legal compliance.

• Contact form entries and emails may be stored for reference
  
• You may contact us anytime to update or remove your data
  

Your Rights

You have the right to:

• Access the personal information we hold
  
• Request deletion of your data (unless required to retain it by law)
  
• Opt out of marketing emails or text communications
  

To request any of these actions, contact us at tylerrclem@gmail.com.

How We Protect Your Data

We use secure servers, encrypted storage, and restricted internal access to keep your data safe from unauthorized use.

Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted here with a new effective date.

Questions?

If you have any questions about this policy or how your information is handled, reach out:

Midwest Surface Coatings
📍 Address: 2141 County Road 5 SW, Byron, MN
📧 Email: tylerrclem@gmail.com
📞 Phone: (507) 722-6990
🌐 Website: https://www.midwestsurfaces.com

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